How we support you

At Aletour T.O., we know how important it is to receive high quality customer care.
With this in mind we have developed a support network ensuring that together, we continue to grow your business. 



This network includes: 

Dedicated account managers 
A dedicated account manager will be assigned to you, with experience and knowledge of the needs of your source market. As your partner in business , your account manager will provide support , back-up and the necessary tools needed to meet your growth targets .

Online booking engine
  • A powerful reservation platform for clients without their own online system.
  • No IT maintenance costs as usually associated with in-house reservation platforms.
  • Simple to get started – just a web browser is required.
  • Products available Hotels, Apartaments, Transfers and Excursions in the world.
  • Single or multi product reservations.
  • Multi-destination reservations.
  • Easy online modifications and cancellations.

    • Destination     consultants
    Our partner local offices are a major asset in our customer support network. 
    We have over 62 local partner in the World providing you with access to extensive local knowledge and personalised assistance . 
    Our destination consultants can advise you on the best products and solutions to fulfill your clients’ expectations.
     
    Support for your guests ‘in-destination’
    Our local partner also provide you and your guests with the peace of mind and added security that comes from knowing that ALETOUR T.O. has the people on the ground to efficiently react and directly assist your guests in a wide variety of ways while ‘in-destination’.
     

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