Services

TOUR OPERATOR and WHOLESALES
who wish to offer our destinations, we have a wide range of services, such as:

- proposals for brochure programmes based on the tour operator´s profile
- support, searching for beds, pre-contracting, contracting, re-negotiating allotments on behalf of the tour operator
- handling of allotments, reservations, requests
- support throughout the contracting process
- support in yield management
- designing excursion programmes adapted to the tour operator´s clients
- representation services for hotel visits and airport and port assistance
- legal assistance
- organisation of transfers
- support, office space and software installation for tour operator´s own reps local sales support for tour operator´s reps
- 24 hour multilingual call centre
- recruiting and contracting of local staff

The FIT Departments of each office have experienced inbound and outbound teams servicing their territories, customers and business from a variety of source markets around the globe. Each office also follows up bookings confirmed from allocations to ensure that the supplier enters their reference number. Bookings that are On Request status often requires the local office to contact the hotel directly and obtain a confirmation while ensuring the response is sent back to the client within 2 hours.

Our established relationships with suppliers over the years always ensure a high conversion rate for On Request bookings. A team of professional contractors are based in our offices focused on contracting products that caters to all budgets and tastes, and ranges from two-star to five-star deluxe hotels and apartments for all room types, transfers, sightseeing tours, excursions and packages in more than 25 European cities. The volume of our global FIT business provides us with vast buying power to contract the most competitive rates and allocations, and we work on a very small mark up to ensure our customers get the best rates.

Our contractors are supported by dedicated product teams including data entry agents who ensure that new contracts are loaded and available in the system within 48 hours of signing or renewing contracts. The Product team structure also includes team members who offer a Help Desk service to our suppliers using the Extranet. These teams also monitor online contracting and quality control before live status and ensure the quality of content and rate integrity for all products distributed on SIA ALETOUR.

ALETOUR offers you the chance to be authorized TRAVEL AGENCY for the sale of products in Europe countries and to increase your sales through the booking of hotels, apartments, car hire, transfers and excursions.

If you are registered and you have access code go to page Access Agencies www.aletour.net

Why join the Special Program Agencies SIA ALETOUR TOUR OPERATOR?

High fees for booking of hotels, tourist apartments, and car hire excursions and transfers while ensuring to the customer the products of excellent quality for highly competitive prices.

With a database of more than 800 hotels in EUROPE, we allow you to quickly and easily find the best product for your customers. This database is also continually updated and enriched with the addition of hotels at special rates each day. Our search system allows you to check availability and make reservations in real time. With our system you will also have the possibility to view all the necessary information about hotel or apartment (location, services available, characteristics of rooms, pictures).

Methods of payment: credit card or bank transfer.

Program Membership: Membership of the Special Program Agencies SIA ALETOUR does not require entry fee.

Upon receipt of the collaboration agreement we'll give you confidential code to access to EXTRANET and begin to make reservations.

CUSTOMER SERVICE TO JOIN